October 2020

With the COVID-19 cases back on the rise in Ontario, we will continue operating under the Corona Virus protocol, as advised by the OVMA. Currently, we have the following policies in place to protect our patients and staff:

• Only pets will be allowed inside the clinic; once you arrive for your appointment, please give us a call for further assistance.
• You will have the chance to discuss any concerns and questions you have with the doctor over the phone.
• Payment will be done either by credit card over the phone, or by E-Transfer, whichever is more convenient to you.
  
•  If you are ordering food, you can do so either over the phone or by email. Certain foods will have to be pre-paid for, due to changes in our supplier's return policy. 
• If you are picking up food or medication,  please give us a call once you arrive, and we can assist you further. 
• If you have any questions or concerns in regards to you pet's health, you can let us know by either giving us a call, or by sending us an email. 

These policies will stay in place until further notice from the OVMA. We apologies for any inconvenience, and thank you for understanding during these uncertain times.